Frequently asked questions

Basis

What is the Forex market? Market participants What are the key advantages of the Forex market?

Trading

What is a ‘Lot’? Which currency is basic and which is the counter currency in the pair EUR/USD? What is a ‘Swap’? What is the level of order? What is a ‘Free Margin’? What is a ‘Pip’? What is a ‘Spread’? What is a ‘Flat’?

Forex myths

Forex is a roulette game One trader’s profit is another’s loss

Bonus program

Do you offer any welcome bonus or some other special offers? What does ‘Credit’ in the terminal mean? Is there a limit for bonus amount per client account?

Payment systems

What is the minimum deposit? How can I deposit funds? How do I withdraw funds?

Client funds

How are my funds protected from potential bankruptcy of your company? If your company goes bankrupt, would all of my funds disappear? In that case how would I get my funds?

Trading

Do you provide any trading tips? How do I create an order? What is the purpose of a demo account? How do I open a demo account? Does your company allow scalping?

Password

How do I change the terminal password? How do I change/set up the investor password?